Live Webinar on Mediation as the Ideal ADR Mechanism for Fintech


There are many possibilities for disputes to arise in the context of fintech businesses. Some examples are those between co-founders, inventors, shareholders, investors, directors & management, software developers, financial institutions, advisors, suppliers, customers, users and creditors, and over a multitude of subjects. Fintech entities also have special needs, namely because often they are start-ups operating on a shoestring and have little to spend on legal costs. They are also usually lean in terms of staffing, with no excess human resources to dedicate to long-drawn-out litigation. They also typically do not want disputes to be aired out publicly, as occurs with litigation,  in order to prevent negatively influencing staff, investors, users, and others in their ecosystem. Their focus is on keeping up with cutting edge technology, rather than expending time and energy on long protracted litigation.  As will be seen in this Webinar, mediation is therefore the ideal dispute resolution mechanism for fintech.

Mediation is a voluntary process where a third party neutral person, the mediator, acts as a facilitator and guides the parties’ discussions to arrive at an amicable resolution. Most mediations are resolved in a very efficient fashion, saving parties time, energy and costs. In addition, mediations are confidential and the results are enforceable.

In this Webinar, the speakers will discuss the basics of mediation and how it is particularly helpful in resolving disputes in fintech. They will also elaborate on how fintech businesses may choose mediation at the World Intellectual Property Organization (WIPO) Arbitration and Mediation Center, which is tailored to the specific needs of the fintech transaction, industry, or technology concerned.


Jul 29, 2020 | 05:00 PM | Singapore

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Our Speakers

The WIPO Arbitration and Mediation Center provides procedural advice and mediation services to help parties resolve fintech disputes, without the need for court litigation. Ms. Chiara Accornero is their Representative in Singapore. She works closely with governments and businesses throughout the region to increase awareness of WIPO Alternative Dispute Resolution options and administers a growing number of cases submitted under the WIPO Rules. In this Webinar, Chiara will explain the main features of WIPO mediation and the experience of the WIPO Arbitration and Mediation Center within the area of fintech disputes.


Franca Ciambella Franca Ciambella has been a mediator for over 20 years, and she also works as a legal professional within the area of fintech at Consilium Law Corporation. A member of the Singapore Law Society and Singapore Fintech Association, she is on the panel of mediators with the WIPO Arbitration and Mediation Center, is an Associate Mediator at the Singapore Mediation Centre, a mediator with the ADR Group in the UK, and a member of the Singapore Association of Professional Mediators. In this Webinar, she will discuss what mediation is, when mediation is appropriate, how it works (the process) and what kind of solutions you can expect.


Adrian Fisher is a Committee Member of the Singapore Fintech Association (“SFA”) and will speak about the SFA as an organization, as well as programs and grants that are available, including for ADR. Adrian is also a technology and telecoms lawyer. Prior to working in private practice, he was a legal officer at the WIPO headquarters in Geneva, Switzerland.